Introduction/Description:
This guide would give you the overview of the feature “Cross Renewal” which help to upgrade lower version of Quick Heal to higher version.


Cross Renewal:
  • It’s one of the enhancements made in Quick Heal 2014 and later versions. 
  • Its help to migrate your existing lower version of Quick Heal to higher version


Products level: 
 
  • Only lower level products can be Cross Renewed to higher level products. 
  • Lower level product with the latest version can be Cross Renewed to the higher level product with the latest Version.
  • If installed Quick Heal product is activated, and its product level is same as that of Upgrade Pack, then only upgrade will be performed.


Product Name
Product Level
Guardian 
 1
Antivirus Pro
 2
Internet Security Essentials
 3 
Internet Security
 4
Total Security
 5











Terms and conditions: 
  1. System must be connected to the Internet.
  2. Product key to be Cross Renewed must be registered on server.
  3. Need to purchase Quick Heal upgrade(Renewal) pack of higher version.
  4. Existing Product to be cross renewed has to be expired or going to expire in 90 days.
  5. Cross Renewal is not supported for the product keys that belong to the multi-user pack.
  6. Cross Renewal is not supported on server-based Operating System (E.g. Windows Server 2003, Windows Server 2008). 



Yoy may go through below link to get more information on Upgrade Pack:
http://www.quickheal.co.in/upgrade_pack

FAQ’s:
http://www.quickheal.co.in/faq-renewal