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Getting error as "Definition files corrupt ID 3" while updating Quick Heal

 Hi,

I am facing this issue whenever I am trying to update Quick Heal. Any solution on this?

Best Answer

Hi,

Kindly check below things:

  • Make sure that, there should not be any errors/bad block on the disk (Can check by using the command chkdsk) 
  • If Virus Database & installed version is older then upgrade it  

 

-RAHUL

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Answer

Hi,

Kindly check below things:

  • Make sure that, there should not be any errors/bad block on the disk (Can check by using the command chkdsk) 
  • If Virus Database & installed version is older then upgrade it  

 

-RAHUL

Performed chkdsk. but facing same problem . o/s is Win xp

My Quickheal licence is valid till 12 Dec 2019. The current virus database was updated last on 4 Dec 2017. Since then it is not automatically updating any more. Every time I try to manually update, the virus database is downloaded but finally the message states "The update definition file is corrupt" Error ID3. 


What is to be done to ensure auto-update of the virus database?


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