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Instructions to perform Boot Time scan

 Hi,


I am using Quick Heal Antivirus. But unable to perform Boot Time scan.


Any solution on this?


Best Answer

Hi Ganesh,


Kindly check if you are able to perform check disk at startup (You can set by using chkdsk /f /r command).


If your able to perform check disk at startup, reinstall QH on root drive(I.e C:\QH).


If not able to perform check disk at startup, you can contact hardware vendor for same, as issue will be system dependent.


In-case issue persist, kindly call on QH support for more assistance.


Regards,

Manish


1 person has this question

Answer

Hi Ganesh,


Kindly check if you are able to perform check disk at startup (You can set by using chkdsk /f /r command).


If your able to perform check disk at startup, reinstall QH on root drive(I.e C:\QH).


If not able to perform check disk at startup, you can contact hardware vendor for same, as issue will be system dependent.


In-case issue persist, kindly call on QH support for more assistance.


Regards,

Manish

I am not able to do the boot time scan . Everytime it stops after doing some boot scan, Not able to complete boot time scan. What to do.
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