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Problem with updating the virus protection.

Hello,

I have updated my virus protection database but still, the 'Q' icon at the bottom remains red. When I hover over the icon, it says that protection is out of date. I updated it several time and everytime, it says the it is already updated and there are no new updates to download. The icon remains red then too. Please instruct me what to do.


12 people have this question

same problem. And worst customer service with quickheal. Donot recommend others.

still waiting for my ticket to get resolved from 8th march 2018.


I have updated my virus protection database but still, the 'Q' icon at the bottom remains red. When I hover over the icon, it says that protection is out of date. I updated it several time and everytime, it says the it is already updated and there are no new updates to download. The icon remains red then too. Please instruct me what to do.

I have updated my virus protection database but still, the 'Q' icon at the bottom remains red. When I hover over the icon, it says that protection is out of date. I updated it several time and everytime, it says the it is already updated and there are no new updates to download. The icon remains red then too. Please instruct me what to do.

quick heal antivirus can not update 


can i wright in marathi 

I also tried to update the virus database for my mobile security however after the technical support the update date shifted from 16/08/2018 to 07/11/2016. I am still unable to update the virus database even after reinstalling & reactivating the app. I don't what these guys are upto

I also could not update my anti virus. message window shows

 " Specify correct path for automatic update. Also check if valid defination files are present at the specific path".

I tried best to my knowledge. changed setting to default but still could not update..

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